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privacy policy.

Effective Date: 5th July 2025

Oxygen Media Ltd (“Oxygen Media”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 2020 (NZ) and the New Zealand Privacy Principles.

By using our website www.oxygen.digital, engaging with our services, or providing us with personal information, you agree to the terms of this Privacy Policy.

1. What Information We Collect
We collect personal information necessary to deliver our services and operate our business. The types of information we collect include:
a. Personal Identifiable Information (PII)
Name
Email address
Phone number
Company name
Billing or payment information
Any information you submit through forms or direct contact

b. Non-Personal Information
IP address
Browser type and device information
Pages visited on our website
Date and time of visits
Referring website or search engine

2. How We Collect Your Information
We collect information in the following ways:
When you complete a form on our website
Through email, phone, or other direct communication
When you subscribe to newsletters or services
Automatically through website analytics tools (e.g., cookies, tracking pixels)

3. How We Use Your Information
We collect and use your personal information for the following purposes
To provide and manage our services
To respond to your enquiries
For invoicing and account management
To send important notices and updates
To conduct analytics, research, and improve our website or services
To comply with legal obligations
To send marketing communications (you may opt out anytime)

4. Disclosure of Personal Information
We do not sell, rent, or lease your personal data to third parties. We may disclose your information:
To third-party service providers (e.g., payment processors, hosting providers)
If required by law or regulatory authority
As part of a merger, acquisition, or business restructuring
With your express consent
All third-party providers are required to handle your information in accordance with applicable privacy laws.

5. Overseas Disclosure
Some of our service providers may be located or store data overseas (e.g., Australia, the United States, Canada). We take reasonable steps to ensure that any overseas recipients of your personal information handle it in compliance with NZ privacy standards.

6. Cookies and Analytics
We use cookies and similar tracking technologies for:
Website functionality
User experience improvement
Marketing and advertising performance
Visitor behaviour analytics
You can manage or disable cookies via your browser settings. Note that disabling cookies may affect your ability to use some features of the website.

7. Data Security
We implement appropriate technical and organisational safeguards to protect your information from:
Unauthorised access
Alteration or disclosure
Misuse or loss
However, no system can guarantee absolute security. We encourage you to take steps to keep your own data secure, such as choosing strong passwords.

8. Accessing and Correcting Your Information
You have the right to:
Request access to personal information we hold about you
Request correction of your personal data if it is inaccurate or incomplete
To exercise these rights, please contact us at info@oxygenmedia.co.nz. We will respond within a reasonable timeframe, usually within 20 working days.

9. Retention of Information
We retain personal data only for as long as needed to fulfil the purposes for which it was collected, or as required by law. Once no longer required, data will be securely deleted or anonymised.

10. Your Rights Under the Privacy Act 2020
As a New Zealand resident, you have the right to:
Know what information is being collected about you
Request access or corrections
Complain about breaches of privacy
For more details, you may contact the Office of the Privacy Commissioner at www.privacy.org.nz.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect upon posting to our website. Your continued use of our services signifies your acceptance of the updated terms.

12. Contact Us
If you have any questions about this Privacy Policy, want to request access, or lodge a privacy complaint, please contact us:

Oxygen Media Ltd
NZBN: 9429046471833
Email: ollie@oxygen.digital
Website: www.oxygen.digital